We Protect Your Privacy Every Step of the Way

Last Updated: November 20, 2024

Your Privacy Is Important to Us

At Good Fit Plumbing ("we," "us," or "our"), accessible from goodfitplumbing.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information:

• Personal Information: Contact details such as name, email address, phone number, and mailing address. Service-related information, payment information (e.g., credit card numbers and billing), and communication records (e.g., emails, messages).
• Non-Personal Information: Usage data such as pages viewed, links clicked, and actions taken on our website, along with technical data including IP address, browser type, operating system, and device information.

2. How We Use Your Information

We use your information to provide, operate, and maintain our website and services, including:

• Service Delivery: To schedule and provide plumbing services.
• Communication: To respond to inquiries, send confirmations, and provide updates.
• Payment Processing: To process transactions and send invoices.
• Marketing: To send promotional materials and special offers (you may opt-out at any time).
• Website Improvement: To analyze usage and enhance user experience.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing of Information

We may share your information with:

• Service Providers: Third-party vendors assisting in operations (e.g., payment processors, scheduling platforms).
• Legal Authorities: If required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to enhance website functionality, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

5. Your Rights Under the CCPA and CPRA

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to Know: Request information about the personal data we collect, use, and disclose.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt-out of the sale or sharing of your personal information.
• Right to Non-Discrimination: Equal service and pricing, even if you exercise your privacy rights.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Limit Use: Limit the use of sensitive personal information.

To exercise these rights, please contact us using the information provided in Section 11.

6. Do Not Sell or Share My Personal Information

If you wish to opt-out of the sale or sharing of your personal information, please email us at goodfitplumbing@gmail.com or call us at (510) 423-1832.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: goodfitplumbing@gmail.com
• Phone: (510) 423-1832

Effective Date: November 20, 2024

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.